Delivery Areas
We offer worldwide delivery for all our craft goods. Regardless of your location, you can place an order through our online store. We utilize trusted couriers to ensure that your items reach you safely and promptly. Please note that delivery times may vary based on your geographical location and the couriers operational capabilities.
Order Processing Time
Once you place an order, we will process it within 1-3 business days. This timeframe allows us to prepare your items for shipment and ensure that everything is in order. You will receive a confirmation email once your order has been processed and is ready for dispatch. Please keep in mind that processing times may be longer during peak seasons or holidays.
Shipping Methods
We partner with reliable couriers to handle the delivery of your orders. The specific courier used for your shipment will depend on your location and the size of your order. We aim to provide you with tracking information so you can monitor your shipments progress. If you have specific preferences regarding shipping methods, please reach out to us, and we will do our best to accommodate your request.
Delivery Times
Delivery times vary based on your location and the shipping method selected. Generally, domestic shipments may take between 3-7 business days, while international shipments may take longer, typically ranging from 7-21 business days. These timeframes are estimates and can be affected by factors such as customs processing and local delivery conditions. We appreciate your understanding and patience during the shipping process.
Delivery Confirmation
Once your order has been shipped, you will receive an email notification containing tracking information. This will allow you to track your package and know when to expect its arrival. In some cases, the courier may require a signature upon delivery, and you may need to be present to receive your order. Please ensure that someone is available at the delivery address to accept the package.
Contact Information
If you have any questions or concerns regarding shipping, please do not hesitate to contact us at [email protected]. Our customer service team is available to assist you with any inquiries you may have about your order or the shipping process. We aim to respond to all emails within 24-48 hours, so please be patient as we work to address your concerns.
Changes to Shipping Policy
We reserve the right to modify our shipping policy at any time. Any changes will be reflected on this page, and we encourage you to review our policy periodically. By placing an order with us, you agree to the terms outlined in our shipping policy. If you have any questions about changes to our policy, please reach out to us for clarification.